Privacy Policy

The following information outlines what you can expect from us in regards to protecting your privacy, the use of cookies, sharing of information and complaints when you visit

Information we will not collect from you (unless you have provided consent):

  • Name
  • Address
  • Telephone number 
  • Email

Information we may collect from you:

  • Information you have provided from completing a ‘Contact us’ or ‘Wishlist’ form. We may keep this information as a record of your enquiry.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data for statistical purposes
  • We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
  • Credit Card Information. If we do need to collect credit card information from you, we do not store credit card details nor do we share customer details with any 3rd parties

Sharing of Information

Any data we have is kept in the upmost confidence and will never be shared with third parties, your personal data is safeguarded under the UK data protection act 1998.


Interhatch use a feature of your Internet Web Browser called a 'cookie'. A cookie is a very small text file that your Web Browser places on your computer's hard disc when you log in. A cookie can be thought of as an identification card.

Our cookie is only used to store what is called a session ID that expires once you close your browser or log out of the site.

It does not store password or credit card information. It is possible to view our site without providing any personal details but you will not have access to stock and pricing information while you remain logged out.

You can set your browser to accept or reject all (or certain) cookies. You can also set your browser to alert you each time a cookie is presented to your computer. Please note that we do not use cookies to retrieve personal information about you from your computer

Your Rights - Marketing and Mailing Lists

If you have opted to subscribe to our mailing list we may contact you via email with marketing related offers and updates. You can unsubscribe from these emails at any time by clicking the unsubscribe link on the email.


Interhatch is an ISO 9001 registered company and as such we work to a strict complaints procedure. Therefore, we meet the highest standards when collecting and using information. However, if you do have a complaint please bring it to our attention is writing:

Whittington Way
Old Whittington
United Kingdom
S41 9AG

Policy Changes

Any changes to this policy will be posted here